Notification center

Updated

The notification center keeps the notices MedPragma shows you inside the app.

Who can use it: everyone, on every plan.

Step by step

  1. Select the bell in the top bar. The number shows how many notices you haven't read.
  2. Choose All or Unread.
  3. On each notice:
    • Select ✓ to Mark as read.
    • Select the bin to Delete.
  4. To catch up on everything, select Mark all as read.
Notification center with three new notices

Good to know

  • Patients get notices about their appointments, prescriptions and video calls.
  • The team gets notices about the practice's appointments and payments, plus alerts when the plan nears a limit.
  • Notices are written in the practice's language, so they may appear in Spanish even when the app is in English.
  • If you turned a notice type off in Account → Notifications, it doesn't appear here either (see Choose which notices you get).

Troubleshooting

Problem What to do
"We couldn't load your notifications" Check your connection and reload the page.
A notice you expected is missing Check that its type is on in Account → Notifications.