Edit your profile
Updated
Use Profile to update the details your team and patients see.
Who can use it: everyone, on every plan.
Step by step
- Open the user menu (your photo, top right) → Account → Profile.
- Change what you need:
- First Name and Last Name.
- Email address.
- Profile Picture: choose a photo from your computer or phone.
- Account Name (owner only): the name of your practice or group.
- Default Account (only if you belong to more than one account): the one that opens when you sign in.
- Select Save.
If you change your email
We send a link to the new address to verify it. Until you verify it, you're asked to confirm the address when you sign in. You can't save an email that someone else already uses on MedPragma.
Delete your account
It's under Danger zone, at the bottom of the page. You'll need your password to confirm.
- If you're the owner, the whole practice account is deleted: its data, your team's access and the subscription. This can't be undone.
- If you're a team member or a patient, only your user is deleted.
Only want someone to lose access? An administrator can remove them from Settings → Users without deleting the account.
Troubleshooting
| Problem | What to do |
|---|---|
| "This email address is already registered" | Someone else uses that email on MedPragma. Use another one. |
| You're asked to verify your email | You changed your email. Open the link we sent to the new address. |
| Deleting asks for a password you don't have | If you sign in with Google, first create a password in Account → Password. |
| You don't see Account Name | Only the owner can change it. |