Change plan
Updated
Who can use it: the account owner.
The plans
| Free | Solo | Growth | Pro | |
|---|---|---|---|---|
| Price per month | US$0 | US$39 | US$129 | US$329 |
| Professionals | 1 | 2 | 8 | 25 |
| Clinics | 1 | 1 | 3 | 8 |
| Active patients | 150 | 1,000 | 6,000 | 25,000 |
| Appointments per month | 80 | 400 | 2,000 | 8,000 |
| Telemedicine minutes per month | — | 100 | 600 | 2,500 |
Prices are in US dollars, plus VAT. Annual billing costs about 17% less. Paid plans start with a 14-day trial; telemedicine isn't included during the trial.
Change
- Go to Settings → Billing, Plan tab (or select Change plan in My plan).
- Choose Monthly or Annual.
- Select Upgrade to… or Switch to… on the plan you want.
- Review the confirmation and select Confirm.
What happens
- Upgrading: applies right away. The prorated difference is charged to your card.
- Downgrading to another paid plan: before confirming, you see what's over the new limits and what the new plan doesn't include. Nothing is deleted, but you can't add more until you're back within the limit. If you have more clinics or professionals than it allows, you see which ones are deactivated when the period ends. Add-ons the new plan doesn't offer are cancelled.
- Moving to Free: see Cancel your subscription.