Clinic setup wizard
Updated
The wizard appears the first time the owner or an administrator signs in. When you finish it, your clinic is ready to take online bookings.
Who can use it: owners (5 steps) and administrators (3 steps: clinic, services and review). Available on every plan.
Step by step
- Your clinic: enter the Clinic name (required), Phone and Address (pick one of the suggestions). The Timezone is detected from your browser. Check it.
- Your doctor profile: choose your Medical specialty (if it's not listed, type it and select Create "…"), your License number (for example, MN 123456) and the Default appointment duration.
- Your availability: turn on the weekdays (Monday to Friday) you work and set the hours for each. You can leave this empty and set it up later.
- Your services:
- Add at least one service with a name, duration, price and payment option: Free, Online payment (MercadoPago) or Pay later (transfer/cash).
- Select Add another service to add more.
- Review & confirm: check the summary and select Launch my clinic.

Good to know
- You can change everything later:
- The clinic in Clinics.
- Opening hours in Availability (weekends included).
- Services in Services.
- To take Online payment (MercadoPago), connect your MercadoPago account in Settings → MercadoPago.
- Administrators skip the doctor profile and hours because they don't see patients.
Troubleshooting
| Problem | What to do |
|---|---|
| "Please enter a name for your clinic." | The name is required in step 1. |
| "Please enter your medical specialty." | Choose or create a specialty in step 2. |
| "Please add at least one service with a name." | The first service needs a name. |
| No address suggestions appear | Type the full address by hand. It works the same. |
| You entered something wrong | Finish the wizard and fix it from Clinics, Availability or Services. |