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Pay for an appointment

Updated

How you pay depends on the service you booked.

Online with MercadoPago

  1. When booking, select Pay with MercadoPago. If you prefer, choose to pay later.
  2. Until you pay, the appointment shows as pending payment, with the deadline on the appointment. If you don't pay in time, the clinic may cancel it.
  3. To pay later, go to Payments (or the appointment detail) and select Pay with MercadoPago.
Appointment with the Pay with MercadoPago button

Some clinics only ask for a deposit to confirm the appointment: you pay the rest at the visit.

Bank transfer

  1. Choose bank transfer when booking.
  2. Copy the Bank transfer details shown on the appointment and make the transfer from your bank.
  3. Select Upload Receipt and choose the photo or PDF (up to 10 MB).
  4. The appointment waits for confirmation until the clinic reviews the receipt.

If the clinic uses automatic transfers, instead of uploading a receipt you select Pay with bank transfer and get a CVU and alias for that payment; the appointment is confirmed automatically when the transfer arrives.

At the clinic

Choose cash when booking: the appointment is confirmed and you pay when you arrive.

Troubleshooting

Problem What to do
My receipt was rejected Read the reason on the appointment and select Replace Receipt.
I paid and it's still pending MercadoPago payments can take a few minutes. If it doesn't change, contact the clinic with the transaction number.