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Bank transfer details

Updated

When a patient chooses to pay by Bank transfer, they see your bank details to make it, then upload the receipt.

Who can use it: each professional adds their own account, for each clinic they work at. On every plan.

Step by step

  1. Go to Settings → Bank Account and choose the clinic at the top.
  2. Fill in Bank Name, Account Number / CBU, Account Type, Alias and Account Holder.
  3. Select Save (or Update if you already had details). The Current Bank Details show at the top.
Bank account with the current details and the form

Good to know

  • Your details are shown to your patients for Pay later (transfer/cash) appointments paid by transfer, and when a MercadoPago link couldn't be created.
  • If you work at several clinics, add the account in each one.
  • Only you can change your bank details; an administrator can too.

Troubleshooting

Problem What to do
The patient doesn't see the bank details Check they're added for the appointment's clinic.