Booking settings
Updated
Who can use it: professionals, administrators and owners, on every plan. It applies to the clinic selected at the top.
Minimum advance booking
Minimum advance booking days is your own rule at this clinic: with 2, patients can only book from two days from now. With 0, they can book for today. Enter the number and select Save.
Cancellation notice to the patient
When the team cancels an appointment, the patient gets a notice with the reason and a link to choose a new time with the same professional (see Complete, cancel or mark a no-show).
| Option | What it does |
|---|---|
| By email | Always sent. It can't be turned off, so no patient is left without knowing. |
| Also by WhatsApp | Adds a WhatsApp message with the same link, if the patient has a phone. Only an admin or the owner can change it, and it needs WhatsApp in the plan. |
It applies to the whole clinic and saves when you select it. It also shows as Appointment cancelled in WhatsApp → Automations.
Consultation modules
These options apply to the whole clinic:
| Option | What it does |
|---|---|
| Require Attendance Verification | Before starting the consultation, the professional enters a code the patient sees on their appointment (see Verify the patient's attendance). |
| TimeLens | Shows the patient's image timeline in the consultation. |
| Odontogram | Shows the odontogram in the consultation. |
Each switch saves when you select it.